Start a return
Tell us what happened — we’ll reply within one business day with next steps, including a prepaid label if your order qualifies.
What to expect
- 14 days from delivery to start a return on most items.
- Items not as described get a free return label.
- Changed-mind returns are accepted if the item is unused; buyer covers return shipping.
- Reply to the confirmation email with photos if relevant.
Full details: returns policy.