Condition Guide

Condition Guide

Every listing includes a condition grade plus a transparency badge that tells you who set that grade.

Inspected vs. As-is — what those badges mean

We source most of our inventory through liquidation auctions and retail-return channels. Those sources set their own condition labels, and they don't always get them right. So we're honest about which items we've personally verified and which ones we're passing through with the source's label intact.

• ✓ Inspected by A&J — A real human on our team opened the item, checked it against the listed condition, and signed off. If we say it's Like New, we've looked at it.
• As-is — We haven't personally inspected this one yet. The condition grade is whatever our source listed it as — treat it as a hint, not a guarantee. Sold as-is. If you're unsure, ask us before you buy — we'll send extra photos or check on it.

Either badge, our 14-day return policy still applies if the item arrives significantly different from how it's listed.

New

• Factory sealed in original packaging, never opened, never owned
• All original accessories included
• Carries the original manufacturer warranty where applicable

Open Box

• Retail return where the box was opened but the item itself was never used
• All original parts and accessories included
• Original packaging may show shelf wear or handling marks
• Listed separately from "New" so you know exactly what you're getting

Like New

• Opened and lightly handled
• Indistinguishable from new in normal use
• All original parts and accessories included
• Original packaging may be missing or imperfect

Good

• Light wear consistent with normal use
• All listed parts and accessories included
• Fully functional unless otherwise noted in the listing
• May have minor cosmetic blemishes (light scratches, scuffs) clearly visible in photos

Fair

• Moderate wear, dents, or cosmetic issues
• Fully functional unless otherwise noted
• May be missing original packaging, manuals, or non-essential accessories
• Photos will show all major flaws

As-Is

• Sold without warranty of functionality
• May or may not work — we don't guarantee it
• Sometimes used for parts/repair listings
• Read the description carefully and look at the photos

What's Always True

• We photograph the actual item you'll receive — no stock photos
• We disclose every flaw we know about — for inspected items that's based on our own check, for as-is items that's based on what the source reported
• If an item arrives significantly different from the listing, you're protected by our returns policy
• On items we've inspected, we grade conservatively — when in doubt, we list a step lower

Still not sure about an item? Contact us and we'll send extra photos before you buy.